You may return any purchased item for any reason within 30 days of receipt for an exchange or a refund. If the received item does not work properly or meet your expectations, please feel free to contact us by email at firstname.lastname@example.org. 100% customer satisfaction is always guaranteed at 800PC.com.
For all returns, an RMA (Return Merchandise Authorization) number is required. Please do not return any item directly to us without a valid RMA number. Sometimes it is difficult for us to find your order record if no RMA is marked on your return, and this may result in delays of your exchange or refund.
Products can be returned for exchange only within the warranty period. We do not provide prepaid shipping labels for returns.